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Customer Service

We offer *sparkling* customer service! Shipping time: Your internet order will ship within 48 business hours (2 business days). If it cannot ship within that time frame you will be contacted with the ship date and you'll be given the option of cancelling your order. Return Policy: Stock designs may be returned for a refund or exchange at any time; your satisfaction is guaranteed. Call or email us for a return authorization number. We recommend that you ship your item in a traceable manner. Custom designs that you've requested us to make cannot be returned or exchanged. If your custom item is defective, it will be replaced at no charge. Contact us: email: nancy@cottondeco.com Phone: 800-935-6850